Frequently Asked Questions

Here is a list of the Most Frequently Asked Questions we receive about our Outside Agent Program:

 

 

What is the cost?

a.)  The annual fee is based on the following 3 commission tiers:
60% - $119.00 
70% - $159.00
80% - $199.00

top

Is previous travel agent experience mandatory?

Absolutely not!  We welcome agents from the beginner, to the well experienced.  Our mission is to support you through different avenues of training, so you can become successful in your travel career.

top

What are the steps to joining?

a.)  Our enrollment process is very easy.  Complete our "Enroll Now” form and the process will start immediately.  Once we receive your completed paperwork, our team will quickly review your information. Upon qualification, you will be assigned a unique agent number, granted access to the Member’s Only website and our staff will begin the creation of your website and email.  

top

Do you provide E&O Insurance coverage?

a.) Yes, our agency does have Errors and Omissions (E & O) insurance.  However, we strongly suggest you obtain your own E & O coverage. 

top

I live outside the United States, am I able to be an agent?

a.) Our program is only available to those agents that reside full time in the continental US, Hawaii and Alaska.  You must also possess a valid Social Security Number and/or Tax ID, as well as, a US based bank account.

top

What qualifications are required to attend a fam or obtain a travel agent rate?

a.)  In order to attend a fam or obtain a travel agent rate you must be a current agent for a minimum of 90 days and must have earned a minimum of $500.00 commission during your current active membership.  Most vendors will contact us, the host agency, for approval.  

top

How am I paid the commission I earn?

a.)  Commissions are paid via Direct Deposit on the 15th of the following month in which the commission is received.  For example, a commission received on January 1st, would be paid on February 15th.   It is required for you to have a minimum of $50.00 in agent commission for a direct deposit to be made to you.  If in any month, you receive less than the required $50.00 minimum, the commission will remain in house on account for you until you reach or exceed the minimum.  You will be paid all monies accrued on your account at that time.

top

How am I able to see if commissions have been received for my bookings?

a.)  You will have access to "real” time commission postings within the Member’s Only website.  We are for-runners with the latest technology and with the addition of a brand new program, you will be able to see immediately when a commission has been received.  You will not have to wait for a statement to be emailed to you when you are paid.

top

What support is offered after I have joined?

a.) You will be contacted by one of our Support Team members to set up a convenient time for a Welcome Tour of the Member’s Only section of the OutsideAgentLink.com website, assist you with joining our Facebook group and offer suggestions, if needed, for your personal website.  You will continue to receive professional support should questions arise or need assistance booking reservations. Our Support Staff is available 7 days a week via phone, email or live chat.  

top

I want to just pay and get an IATAN card. Can I do this?

a.) The only way to obtain an IATAN card is to prove you have earned a minimum of $5000 in commissions paid to you by OutsideAgentLink within a 12 consecutive month period and you must work at least 20 hours per week as an Independent Travel Consultant.  This is a regulation set forth by IATAN and one that we STRICTLY adhere to.  This guideline is put in place to insure the integrity of the travel professionals in the industry. The benefit is exclusively for those agents who have proven success and training in the travel business.

top

Am I able to enroll in CLIA and receive a CLIA Identification card?

a.)  Yes.  We offer enrollment to CLIA to all agents.  CLIA has established certain criteria and fees associated with a membership.  You would be responsible for following these guidelines and paying the fees directly to CLIA.  Our Support team will assist and provide you the step-by-step instructions.

top

I've read that airlines are not paying commission anymore.... how do I make money selling airline tickets?

a.) All airlines have cut the commission they pay to travel agencies. Therefore, we don't encourage perspective agents to enter into this business with the sole purpose of selling airline tickets. You will make far more money (with much less effort) booking vacation packages (inclusive of airline tickets), escorted tours and cruises.  When you do engage with a client who wants an airline ticket, we simply add on an agency booking fee to the cost of the ticket.  This is a standard industry practice regardless of the booking source.

top

How is it possible to compete with the big name online agencies such as Orbitz, Travelocity, etc.?

a.) It’s very simple actually.  We have access to vendors that will price match what your client can find online.  One of Support Team will assist you with the process.

top

How do I know which travel supplier to book for the best commission?

a.)  You will be provided the information on our Preferred Suppliers.  Booking reservations with the Preferred Suppliers is going to ensure you the highest percentage commission the supplier pays.  You are not restricted to book ONLY with our Preferred Suppliers. Booking with a supplier that is not preferred will still earn you commission but non-preferred suppliers pay a lower commission percentage.

top

How soon after I make a reservation will the supplier pay the commission?

a.)    This question has several answers:
1.)  Most cruise lines pay commission about 21 days AFTER the final payment has been processed.  In this case, you will receive the commission prior to your client traveling.
2.)  The majority of Tour/Land suppliers pay commission 14-21 days AFTER the client has returned from their vacation.  However, a few do pay after final payment and before the client travels.
3.)  Car and Hotel reservations are paid after the client has either returned the rental car or checked out of the hotel.  These commissions tend to take the longest to receive.  The normal processing time is between 30-60 days.  It is for this reason, we recommend booking packages inclusive of flights, car and hotel.
4.)  Airline reservations that are booked and ticketed through our Online GDS system will have a service fee automatically added.  You will receive commission from the service fee with your next commission payment.
5.)  Group reservations, either cruises or tour packages, are not paid until after the group has traveled. The payment is usually initiated 30 days from the group’s return.

top

How are my bookings tracked?

a.)  After making a reservation, you will need to access the Member’s Only section of the OutsideAgentLink website.  There is a section for you to "Report Sales”.  You will complete this information and we receive notification of your booking.  Yes, it is that simple.

top

How do you know I am the booking agent when confirmations are received from suppliers?

a.)  There are 2 ways we are able to determine the booking agent:
1.)  When making reservations, it is very important to provide your name AND your unique agent number to the supplier (i.e. Mary1234).  We have several agents with the same first name, therefore, when using your agent number, we are able to decipher the correct agent when we receive the booking confirmations
2.)  After you complete the reservation, immediately report the sale.  Reporting the sale lets us know who booked the reservation. 

top

Will I have to purchase any special software for my computer to book travel?

a.) No. You will be provided a log-in and password for the Member’s Only section of the OutsideAgentLink website.  Our website will provide you information on our Preferred Suppliers and access to:
-Our web-based GDS booking engine
-Commission tracking information
-Your personalized website
-The calendar of upcoming events
And more much!!!

top

Do you provide a consumer based booking engine so my client can book travel and I will receive the credit?

a.)  We do not provide a consumer based booking engine however on the website we provide you with your membership, your clients will be able to research vacation packages, promotional offers and email you vacation requests.  Our belief, is not to drive the consumer to the internet to make reservations, simply use the internet for research but rely on the knowledge and value a professional travel consultant can provide when booking their dream vacation.  

top

Do I use YOUR name or MINE for my business?

You have the option to choose:
a.) You may use YOUR business name and information on a business card of your own design. You are an independent contractor affiliated with us. If you need help in coming up with a name for your business, we can offer suggestions.  Most people have no problem thinking of a name for their business.  Just be absolutely sure the name you choose is not already in use by someone else.  Our best suggestion is to keep it simple, easy to spell and remember. Avoid the use of "Net Lingo” by combining letters and/or numbers to create a word.  For Example:  Trvl4u2moro
b.) You may opt to have business cards with the Travel Leaders logo and must be obtained through OutsideAgentLink.  There are licensing restrictions that must be adhered to.

top

What marketing options are available?

a.) Through our partnership with Travel Leaders, you will have access to a marketing program which will provide you the ability to send direct mail promotions, emails, etc to your clients. There is a small fee associated with this service, however, it is a proven investment for the return you will receive by remaining in contact with your client.  A member of our Support Team can discussing pricing with you.

top

I've never sold travel before, is there training to teach me what I need to know?

a.) Training is a key factor to becoming successful in the travel industry, especially if you have never sold travel before. Our program is designed so that an enterprising self-starter can quickly learn the ropes and begin making money. Many opportunities for training via Webinars, attending Travel Trade Shows, Ship Inspections, FAM Trips, an online Learning System and more are available.  There are agents on our team that never sold travel before joining and now are enjoying the lucrative and rewarding benefits a career in the travel industry can provide.

top

Does the state I reside in have Individual State Requirements and Licensing?

a.)  OutsideAgentLink is registered with the states requiring a Seller of Travel License, it is up to you, as the agent, to check with your local and state municipalities for any laws or requirements set forth for an independent contractor selling travel.

top

EARN TOP COMMISSION!Click here to find out how!